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Customer satisfaction: topic system and drink supplements

Journal of Applied Cosmetology, Vol. 39 iss. 1 (January-June, 2021) 70-82

The field of aesthetic medicine is always eager to new mini-invasive treatments. In this paper we present a customer satisfaction report of a topic treatment (peeling and other anti-aging substances) combined with supplement drinks. We used a mixture of acids (chemical peels) altogether with moisturizing and anti-ageing substances and supplement drink. Chemical peels are some of the most used tools in this aesthetic medicine. We used one peel based on trichloroacetic acid (TCA) and alpha-hydroxy acids (AHAs), mandelic, lactic and malic acids. To enhance its effect and to achieve additional treatment, we included specific oral supplements to improve and balance the skin from the inside. There is little literature on the effects of supplements to treat skin, and even less in combination with other treatments. In addition, we reported the combined action between a chemical peel and the boosting effect of supplements to enhance the revitalizing effects from the inside out. We divided our female patients in two groups. The first group had the procedure of peeling performed. The second group was given the supplement intake, in addition to peeling. After that a satisfaction questionnaire was carried out. Although both groups were happy with their results, a difference in satisfaction was seen in the group which combined both treatments. They stated that the positive effects on the skin were maintained for a longer period. This could give an indication that taking specific food supplements can be beneficial on improvement to overall skin care and perceived well-being.


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